Refund Policy

Refund Policy for Partner & Scale

At Partner & Scale, we aim to provide the highest quality consulting services to our clients. However, we understand that there may be circumstances where a refund is necessary. This Refund Policy outlines the conditions under which refunds are issued and the process for requesting a refund.

Conditions for Refunds

1. Unsatisfactory Service: If you are not satisfied with our services, you may request a refund within 30 days of the service delivery.
2. Service Not Rendered: If the agreed-upon service is not rendered due to an error on our part, you are eligible for a full refund.
3. Service Cancellation: If you cancel a service before it has commenced, you may be eligible for a partial refund, depending on the amount of work already completed.

Non-Refundable Situations

1. Completed Services: Services that have been fully rendered and completed are non-refundable.
2. Client Delay or Failure to Provide Necessary Information: Refunds will not be issued if delays or non-performance are due to the client’s failure to provide necessary information or support.

Refund Process

1. Request Submission: To request a refund, please contact us at info@partnerandscale.com with the details of your request.
2. Review: We will review your request and respond within 10 business days.
3. Approval: If approved, the refund will be processed within 15 business days.

For any questions or concerns about our refund policy, please contact us at info@partnerandscale.com