Cancellation Policy

Cancellation Policy for Partner & Scale

At Partner & Scale, we understand that circumstances may change, and clients may need to cancel their consulting engagements. This Cancellation Policy outlines the conditions under which cancellations are allowed and the process for canceling a service.

Conditions for Cancellations

1. Before Service Commencement: Clients can cancel their engagement without penalty if the service has not yet commenced.
2. During Service: Cancellations during the service period may be subject to partial charges based on the amount of work already completed.

Cancellation Process

1. Notification: To cancel a service, please contact us at info@partnerandscale.com with your cancellation request.
2. Review: We will review your request and respond within 5 business days.
3. Confirmation: Upon confirmation of the cancellation, any applicable refunds will be processed within 15 business days.

Cancellation Fees

1. Pre-Commencement: No cancellation fees apply if the service has not started.
2. Post-Commencement: Partial fees may be charged based on the work completed up to the cancellation date.

For any questions or concerns about our cancellation policy, please contact us at info@partnerandscale.com